Frequently Asked Questions

Standard shipping is free within the Netherlands, Belgium, Luxembourg, France and Germany.

Most devices are in stock and will be delivered within 3-5 business days. The expected delivery time is listed on the product page.

We can deliver our sports watches within one business day on average, as these are not pallet shipments. Our sports watches are shipped in smaller packages.

Yes, as soon as your order has been shipped you will receive a Track & Trace code, so you can easily track the package.

Yes, all shipments are insured. Should anything go wrong during transport, we will always resolve it for you.

You can easily order through our webshop. Add the desired product to your shopping cart, proceed to checkout, and follow the steps to complete your order.

We accept iDEAL, Bancontact, credit card, PayPal, and bank transfer via an upfront invoice. All payments are processed via a secure connection. If you prefer to pay in two installments, that's even possible upon consultation.

Yes, you can order on behalf of a company. You can enter your company name and VAT number during checkout. The VAT costs for fitness equipment for a business location may even be deductible.

Yes, for companies outside the Netherlands within the EU, we can reverse charge VAT (0%), provided a valid VAT number is provided. The invoice will then be issued excluding VAT.

Absolutely! We regularly supply gyms, physiotherapy practices, hotels, and businesses looking to equip their fitness rooms.

Yes, we offer attractive volume discounts when purchasing multiple devices. Contact us directly for a personalized quote.

Absolutely. Our team is happy to help you with personalized advice tailored to your space, target audience, and budget. We'll help you choose the ideal equipment, setup, and maintenance.

Did you know that we offer a full range of fitness equipment through our other webshop Sporttoestel.nl ?

There you will find everything you need to complete your fitness room:

• Cardio equipment such as cross trainers, exercise bikes, rowing machines and spinning bikes
  
• Strength equipment such as multistations, smith machines, leg presses and squat racks
  
• Fitness accessories such as dumbbells, weight benches and functional training accessories

Whatever you need to furnish: a small studio or a full-fledged gym – we can make it happen. Thanks to our years of experience and direct partnerships with numerous top brands, we can offer not only competitive prices but also reliable service and professional installation.

All treadmills come with a minimum 2-year manufacturer's warranty on parts and 6 months on labor. Some brands offer an even longer warranty.

Warranty terms vary by brand, so check the specific product page for more information about your product's warranty.

Even after the warranty period expires, we're happy to help you with repairs or parts at a fair price. We never let our customers down.

At LoopbandSpecialist.nl, we understand how important it is that you don't want to be without your fitness equipment for long. That's why we handle warranty claims as quickly and efficiently as possible – something we truly excel at compared to other fitness equipment online stores.

What sets us apart:

• In-house spare parts inventory - We keep frequently used parts in stock as standard, so we can respond immediately in the event of a defect without being dependent on external suppliers or long delivery times.
  
• In-house technical expertise - All our repairs and inspections are carried out by our own experienced technicians. This allows us to not only resolve problems more quickly but also to perform expert and durable repairs.
  
• Direct communication - You'll always have direct contact with our team. No intermediaries, no unnecessary waiting—just clear and personalized service.

This approach allows us to handle warranty and service issues much faster than our competitors, which is the decisive reason for many customers to choose LoopbandSpecialist.nl.

We guarantee quality, reliability and direct support, so you can continue training without worries.