Additional product information

StairGo product specifications

General

Type

Stair stepper / stair trainer

Resistance system

Magnetic and hydraulic resistance

Magnetic resistance

10 adjustable levels

Hydraulic resistance

6 adjustable levels

Display

Digital display with dial

Foldable

Yes, fully foldable design

Remote control

No

Warranty

Yes

Training & use

Incline angle

Adjustable in 3 levels

Incline angles

33°, 37°, and 40°

Handlebars

Yes, foldable side handlebars

Heart rate sensors

Yes, integrated into the handlebars

Pedals

Wide anti-slip pedals

Pedal width

16 cm

App

KS Fit for iOS & Android

Training programs via app

Yes

Main muscle groups

Legs, glutes, calves, and core

Dimensions & weight

Dimensions unfolded

123 × 63 × 153 cm

Net weight

36.7 kg

Maximum user weight

136 kg

Transport wheels

Yes

Package contents

Included

KingSmith StairGo Stair Stepper, phone holder, and user manual

Delivery Terms

For the StairGo: ordered before 6:00 PM = delivered the next working day

At LoopbandSpecialist.nl, we ensure that your order arrives as quickly, safely, and risk-free as possible. We understand that you want to have your new treadmill at home as soon as possible - which is why we do everything we can to ensure a smooth ordering and delivery process.

  • Free standard shipping - Free delivery applies to almost all products. You therefore pay no extra shipping costs.
  • Insured shipping - All shipments are fully insured against transport damage. Should anything happen during transport, we will resolve it for you immediately.
  • Fast delivery - Many products are available directly from stock and are delivered within a few working days to you in the Netherlands, Belgium, or even outside the Benelux.
  • Personal contact - Do you have questions about delivery, scheduling, or the status of your order? You can always contact our customer service in the meantime. We are ready to help you further personally.

With this service, you are assured of a reliable, fast, and risk-free delivery of your treadmill.

Warranty conditions

Quality and service are at the heart of what we do. We want you to enjoy your purchase for years to come, which is why we offer clear and fair warranty terms.

For this product:

Warranty: 2 years

Should anything go wrong within the warranty period, we will ensure the problem is resolved quickly and professionally—without any unnecessary hassle. Unlike many other fitness retailers, we keep spare parts in stock so we can act quickly when needed.

Even after the warranty period has expired, you can count on us. We never let our customers down and always offer appropriate solutions or repairs at a fair rate. This ensures long-term support and reliable service, even in the long run.

With us, you are not only assured of quality, but also of personal service and care—before, during, and after your purchase.

Return Policy

At LoopbandSpecialist.nl, we want you to be completely satisfied with your purchase. Should the product not meet your expectations, you can make use of your legal cooling-off period of 14 days.

Within this period, you can return the product without providing a reason. We do ask, however, that you return the item in an undamaged condition.

To register a return, simply contact our customer service team. Our team is happy to assist you with the return instructions and ensures the process runs smoothly and clearly. Please consult our terms and conditions for more information.

Upon receipt and inspection of the returned product, the purchase amount will be refunded as soon as possible via the same payment method used for the order.

What makes this device unique?

The KingSmith StairGo brings the intensive movement of stair climbing into your home, without the need for a large stair climber. The compact design makes the machine particularly suitable for home use.

Unique is the combination of magnetic and hydraulic resistance. This allows you to accurately adjust the training intensity to your own level, from a light workout to an intense session for your legs, glutes, and fitness.

In addition, the StairGo features three adjustable incline angles of 33°, 37°, and 40°. This allows you to vary the movement and the load during your workout.

After your workout, you can fold and easily move the StairGo. It offers the training possibilities of a stair climber, but in a much more practical format for home use.

Free shipping

Frequently asked questions

How does the delivery of my fitness equipment work?

At LoopbandSpecialist, we ensure that your new
fitness equipment is delivered safely and carefully.

Standard delivery (free):

Your order will be delivered on a pallet, as close as possible to your front door (or the first accessible point for apartments or flats). The transport company's planners or drivers will contact you by phone in advance using the number you provided during your order to schedule the delivery with you.

Delivery with installation (surcharge):

For many models, you can choose delivery with installation directly on the product page. In that case, our technicians will fully assemble the equipment and deliver it ready for use at your desired location on your premises.

If this option is not listed for the product, please feel free to contact us. We are happy to help you find the best solution for your situation. We will then create a custom delivery plan.

Will my fitness equipment be delivered pre-assembled?

Your fitness equipment is delivered partially pre-assembled. This means that the majority of the machine is already put together, and you only need to attach a few components - usually the uprights, the console, and a few screws. Thanks to the clear manual, you can do this yourself within 30 to 60 minutes, depending on the model, without requiring much technical expertise.

Would you prefer that we handle everything for you?

Then you can choose our full assembly service. One of our technicians will deliver the equipment to your home, fully assemble it, test it, and leave it ready for use. This way, you don't have to worry about anything and can start training immediately. View more information about our installation service here.

What about the warranty?

When you buy from us, you always do so with full warranty and security, because we go further than other fitness stores.

A standard minimum 2-year warranty on parts applies to all fitness equipment - regardless of the brand. For some brands, we even offer more extensive warranty periods, for example, a longer warranty on the motor or the frame. The exact warranty terms may vary per brand or model.

Tip: Always check the product page of your fitness equipment for specific warranty information.

Do you have a problem or malfunction outside the warranty period?

You can still come to us for help. Our own service department can quickly assist you with repairs, maintenance, or replacement parts, so your equipment runs like new again.

Do I have to maintain my fitness equipment myself?

Yes, regular maintenance keeps your equipment in top condition. Think of cleaning the running surface, lubricating the belt, and checking the tension. You can find a simple maintenance schedule in the manual for your fitness equipment, or choose our maintenance service package.

Can I move or store my fitness equipment?

Almost all home-use equipment is equipped with transport wheels and/or can be folded. This makes them easy to move and saves space when you are not training.

What makes our service better than the rest?

At LoopbandSpecialist.nl, we know how frustrating it is to be without your fitness equipment. That is why we handle warranty claims quickly and efficiently—something many other fitness stores simply do not do. Where others sometimes get stuck or are unable to resolve every issue, we ensure that you are always helped.

What truly sets us apart:

  • In-house stock of spare parts - We keep commonly used parts in stock as standard, so we can act immediately in the event of a defect without depending on external suppliers or long delivery times.
  • In-house technical expertise - All our repairs and inspections are carried out by our own experienced technicians. This allows us to not only solve problems faster, but also to repair them professionally and durably.
  • Direct communication - You always have direct contact with our team. No intermediaries, no unnecessary waiting—just clear and personal service.

Thanks to this approach, we can handle warranty and service cases much better (and faster) than our competitors, which is the deciding factor for many customers to choose LoopbandSpecialist.nl.

Furthermore, we remain available to our customers even after the brand's warranty period, so you can always count on support when you need it.

We guarantee quality, reliability, and direct support so that you can continue to enjoy your fitness equipment.

Was your question not among them?

Then do not hesitate to contact us